Frequently Asked Questions
There are fees, but we agree to a fee structure that reflects the
How do I order something from your website?
How long before I receive my order?
What happens if I'm not happy with my purchase?
Which payment options are accepted by you?
How do I keep track of my purchase?
What if my order is delivered flawed or damaged?
If I have a question or concern, how do I get in touch with customer service?
How do I set up a profile on your website?
Offer free shipping, do you?
What's your policy on privacy?
How can I change or cancel my order?
Do you provide shipping to other countries?
How do I post a review of a product?
What if my inquiry or issue isn't addressed in the FAQ?
What shipping policies do you have?
What if my order confirmation email never arrived?
Can I change my shipping address once my order has been placed?
What if I experience a login or account issue?
Do you provide gift cards or gift wrapping?
What if the item I want isn't available?
Do you provide specials or discounts?
How do I find out the remaining value on a gift card?
What happens if I receive an incomplete or inaccurate order?